Barite International GmbH will cover the shipping costs of a new shipment if you have received incorrect or damaged products from us, or items are missing from your order. If you have ordered the wrong products yourself, you will bear the costs for the return shipment yourself. You can find all information on this topic under Reclamation/Return
, as well as in our Terms and Condition.
Kindly download and complete the PDF return form from here
. Please include the filled form in your return package to facilitate a smooth return process.
Please note that without any information regarding the order, we will be unable to proceed with the return procedure.